Are TheWeb mysql databases unicode compatible? Can I add an auto responder to my emails? An auto responder can be setup in cPanel to respond to any incoming emails with a... Can I change my cPanel username? Unfortunately our system does not allow a change of username as the system uses your current... Can I execute shell exec() function on PHP or it is prohibited? Shell exec() is supported on iisnet-networks dedicated server plans but not currently on our... Can I have register globals turned on? iisnet-networks does not recommend that you use register globals, however, they can turned on if... Can I set permissions to 777? Do I get a Site Seal when I purchase an SSL Certificate? Yes you do receive a Site Seal when you purchase an SSL Certificate. Do shared servers have pear php installed? All of iisnet-networks shared servers have pear PHP installed on them. Do you support .htpasswd? All iisnet-networks plans support .htpasswd. Do you support Django? Django is supported on iisnet-networks dedicated server hosting plans, but not currently on our... Do you support JSP? Jsp is supported on iisnet-networks dedicated hosting plans, which allow any applications to be... Do you support Joomla!? Yes we support Joomla! which is easy to install, simple to manage, and reliable. Joomla! is one... Do you support Movable Type with your web hosting? Yes, but we don't have any installers for it so you would have to install it yourself,... Do you support SFTP? SFTP is activated if you have SSH access. If not, you need SSH access and to be able to use... Do you support SSI (server side include) on html pages? Yes, iisnet-networks supports SSI (server side includes). Do you support scripting in Lisp? iisnet-networks does not currently support scripting in Lisp. For further information... Error: register_globals is disabled in your PHP configuration If you installed a new script and are getting the 500 error trying to load the page please see... For shared SSH access, is wget() command allowed? Yes, wget() command is allowed for shared SSH access. How do I add another domain to my account? You can add unlimited addon domains to your iisnet-networks account. Firstly please ensure... How do I autoinstall applications such as Wordpress or phpBB? How do I backup my site in cPanel? It is important to have your own backup procedure in place to protect yourself from... How do I change my cPanel password? You can change your cPanel password at anytime. - Login to your control panel... How do I change permissions on files and folders? Login to your Control Panel at www.yourdomain.com/cpanel using your cPanel username and password.... How do I edit my website using the sitebuilder? iisnet-networks uses RVsiteBuilder.RVsiteBuilder is  pretty easy to use and we reccommend... How do I get my site to automatically go to my first page? All your website's files and folders should be placed under the public_html directory... How do I login to my domain's cPanel? You can login to your cPanel by going to www.yourdomain.com/cpanel (yourdomain is... How do I password protect a folder? Within your iisnet-networks control panel, you have the ability to password protect a folder... How do I read my web stats on Webalizer? You can view your website's statistics through the Webalizer feature in cPanel. This can be found... How do I setup Cron jobs ? A cron job allows you to run a certain command at times set by the job such as deleting... How do I transfer my existing website's content to TheWeb.hosting? How do you download raw access logs ? You can download raw access logs through your cPanel account. Login to your account at... How do you login to use email or webmail ? To access WebMail with IISNet Networks simply add "webmail" to the end of your own website... How much is a dedicated IP? You can order a Dedicated IP from your cPanel account at any point.Please contact... How to enable/disable Spam Assassin? Spam Assassin is  used to filter out incoming email on a server side basis. The feature... I need to upload larger files, can you increase the PHP setting? If you would like to increase the PHP setting please submit a ticket to the yourhosting... I ordered an SSL or static IP and now my site is down. When you order an SSL we assign a static IP to your account. A static IP is required... I've lost my control panel/billing logins. If you have forgotten or lost your username or password you can have your welcome email resent,... Is SSH available for windows ? No, SSH is not available for Windows. My content is in the wrong folder, how do I move the files to the correct location? You would need to move your content to the public_html folder (for the main domain). You can move... Mysql database and user naming syntax Since we run a shared hosting environment, we have to uniquely identify your usernames to your... Should I store a local copy of my website? It is essential to keep a local copy of your website to protect it from any number of... What is HotLink Protection ? HotLink protection prevents other websites from directly linking to files on your website. Other... What is PHPSUEXEC ? When using the common PHP installation on a webserver, PHP runs as the user nobody and it... What is SSH ? Secure Shell (SSH), known as Secure Socket Shell, is a UNIX-based command interface and protocol... What is a Parked Domain? A parked domain points a new domain name to the same directory that your primary... What is the maximum php upload file size on your servers? The maximum php upload file size is 2 MB on our shared hosting... What is the path to public html in php? The path to public html is: /home/your-cpanel-username/public_html What shopping cart programs do you have ? If you login to you cPanel account at www.yourdomain.com/cpanel and select... What version of Apache do you support? Apache versions are updated frequently along with the update of controlpanel. Please logininto... What version of Ruby on Rails do you support? iisnet-networks supports version 2.2.8 of Ruby on Rails. The web program can be found in you... Where do I upload my files? All files and folders should be uploaded to the public_html directory.The public_html folder can... Why do you restrict outgoing port access? Why do you charge for a dedicated IP? We restrict outgoing port access as a result of the shared hosting environment. In this... cPanel Video Tutorials We're updating and expanding our video tutorials for cPanel. They're all in a handy playlist at...